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Jim Gothard - Exec Director of Call Center on applying Zero Distance Customer Interaction

Jim Gothard - Exec Director of Call Center on applying Zero Distance Customer Interaction

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1 year ago
Author: ALD

Jim Gothard explains how GE Appliances is really trying to be more of a growth company by adopting zero distance concept. Salesforce is helping to create a truly seamless customer experience to help us deliver better products to customers.

GE Appliances
Salesforce
Dreamforce
Ryan Nicholls
Jim Gothard
Zero Distance
Call Center
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