Jim Gothard explains how GE Appliances is really trying to be more of a growth company by adopting zero distance concept. Salesforce is helping to create a truly seamless customer experience to help us deliver better products to customers.
Jim Gothard - Exec Director of Call Center on applying Zero Distance Customer Interaction
Micro moments from: How GE Appliances Drives Loyalty And Efficiency
1 year agoAuthor: ALD